I thought we had a new host already?
We did get a new host, and I guess the problem is that the new host is bad. A simple Google Search of the host's name servercraft, showed that several people have complained about servercraft, and that they do not recommend paying to play on that host. I hope I don't sound like a jerk, I'm not wanting to, but it's good idea to do a few Google searches and check out people's reviews of a given host before investing time and money in it.