Issues with connecting? Please report them here.

[Ashzification]

The initial reasoning for the creation of this thread has been resolved. That issue read as "Connection refused". I am leaving this thread open so that the staff from CreeperHost can continue to keep tabs on the issues we sometimes see when connecting with the launcher to download modpacks, texture packs, maps, etc.



I have "spoilered" the items from the original post that should not apply to future issues. They will remain in this original posting for the thread in the off chance they help someone else with their connection issues.

Spoiler

For the last several days there have been some serious issues with connection. While I cannot speak for everyone encountering this issue, I have been able to replicate it.

I'll post the information I have from my experience, in the format I would like to see people report their issues.

Format:

Operating System, bit type:
Internet Service Provider:
Java version/update, bit type:
Anti-malware software:
Location you are (generalized):
Location you're downloading from:
Launcher version:
Completed the troubleshooting guide (y/n):
Console log, pastebin.com link:
Ping Results:

Spoiler

I've spoken to unv_annihilator and Luke from Creeperhost. Presently I do not have a user-level solution for this connection problem. This is why I've decided on this thread. All parties who are able to contribute to a solution for everyone can view a thread on the forums. They cannot all see what I see on the Help Desk. All future reports about this connection issue that are reported on the Help Desk will be referred to this thread.

Spoiler

unv_annihilator has suggested this for users having this issue:

You could tell people to change their ftblaunch.cfg and either add or modify the "downloadServer=" line to either be "Los Angeles" or..."Nottingham"

.

I will be asking that if anyone who posts their experience outside of the requested format to have their post deleted. The exceptions will be: for users posting a suggestion for a user-level workaround, or suggestions by Creeperhost staff and/or the launcher dev team, or information provided by official means. I will be asking this of the moderation staff so that it will be easier for Creeperhost and the launcher dev team to work on a solution for everyone.


Per Luke from Creeperhost: On your forum thread, can you ask people to ping new.creeperrepo.net and post results?

Hello,

Glad to see some information gathering.

You can guarantee accuracy of the location you're connecting to, by, on windows, opening command prompt and running 'ping new.creeperrepo.net'

This will return the following;

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping new.creeperrepo.net

Pinging new.creeperrepo.net [78.129.148.36] with 32 bytes of data:
Reply from 78.129.148.36: bytes=32 time=48ms TTL=51
Reply from 78.129.148.36: bytes=32 time=51ms TTL=51
Reply from 78.129.148.36: bytes=32 time=50ms TTL=51
Reply from 78.129.148.36: bytes=32 time=49ms TTL=51

Ping statistics for 78.129.148.36:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 48ms, Maximum = 51ms, Average = 49ms

As you can see this gives an IP, this is enough for me to know which machine it is at the least, but if you're actually curious as to where you're connecting, you can try pinging england1.creeperrepo.net, england2.creeperrepo.net, chicago1.creeperrepo.net, chicago2.creeperrepo.net, atlanta1.creeperrepo.net, losangeles1.creeperrepo.net and seeing which matches the IP.

At the moment we're working on a new geo location platform which will increase accuracy for diverting traffic, at the moment the current one is a little 'dumb' and some people even from LA get sent to Chicago or Atlanta instead of to the LA location.

Now thanks to Ash's original post once I was made aware of this thread about 8 minutes ago, I checked the Chicago repo mirror and found it had been rebooted without my knowledge, likely in the night some time recently, and was running the old repo software (for some reason, guess I was tired when I rolled the new stuff out), which would've been causing some pretty serious issues with MD5 hashes.

While I understand this is frustrating, however the importance of information for debugging a system as spread out as the repo is really really important, and I'm glad everyone came together to help collect information.

Hopefully anyone experiencing this from this point forward can include the result from their ping so I can find the machine causing the issues and move forward with resolving it, the chances are it's a 30 second fix, but I don't know where it is broken without you guys!

~Paul T

 

[Ashzification]

Operating System, bit type: Windows 7, SP1, x64
Internet Service Provider: Time Warner Cable
Java version/update, bit type: Java 7, u 40 x64
Anti-malware software: Avast! Home Antivirus
Location you are (generalized): North East, US
Location you're downloading from: Locked to 'Automatic', possibly Chicago
Launcher version: version 1.2.7
Completed the troubleshooting guide (y/n): yes
Console log, pastebin.com link: http://pastebin.com/uF2hD9sr

Tested with a secondary household PC with the same OS/AV, also occurred with Java 7 u 45.
Just completed testing on a household laptop with the same OS/AV, occurs with Java 7 u 25. Will test with Java 6 on the laptop today.

Edit: After trying unv's suggestion (again) and editing the launcher config file to download from Nottingham this is the new log from this PC: http://pastebin.com/hsCFZGUV The issue in this log is usually fixed by deleting the ftblauncher folder from Roaming. (Defeats the purpose since the launcher config is housed in the ftblauncher folder in Roaming)

 

[Ashzification]

Presently, the launcher does not cache the server locations, so those who are locked to Automatic, please report in the format above.
unv-annihilator is aware of this predicament. He has assured me he plans to have the server list cached in the future. This may not be an immediate feature available, however it's a known problem and planned to be implemented.

 

[jacky2734]

Operating System, bit type: Windows 8, x64
Internet Service Provider: Centurylink
Java version/update, bit type: Java 7, u 45 x64
Anti-malware software: Norton Antivirus
Location you are (generalized): Eastern Colorado, US
Location you're downloading from: Locked to 'Automatic', possibly Chicago
Launcher version: version 1.2.7
Completed the troubleshooting guide (y/n): yes
Console log, pastebin.com link: http://pastebin.com/dsqXT4nT

 

[Grunt_Tamer]

Operating System, bit type: Windows 7, SP1, x64
Internet Service Provider: Cobridge Communications LLC
Java version/update, bit type: JRE 7 u 45 x64
Anti-malware software: Removed for troubleshooting
Location you are (generalized): Central US
Location you're downloading from: Locked to 'Automatic', possibly Chicago
Launcher version: version 1.2.7
Completed the troubleshooting guide (y/n): yes
Console log, pastebin.com link: http://pastebin.com/Uhgcx7Re

 

[Ashzification]

-snip-

Please edit your post to include your console log. Yes, it is needed.

 

[Grunt_Tamer]

when i went to get a new error log to pastebin because my ticket was closed the launcher finally was able to get the modpack list just moments ago. edited my original post to contain the error log from the problem i was having.

 

[Gerald Huppertz]

Operating System, bit type: Windows 7 x64
Internet Service Provider: Shaw Cable
Java version/update, bit type: Java 7 u40 x64
Anti-malware software: Disabled
Location you are (generalized): West Coast Canada
Location you're downloading from: Automatic (Unknown)
Launcher version: 1.2.7
Completed the troubleshooting guide (y/n): Yes
Console log, pastebin.com link: http://pastebin.com/jWZULdcp

Note: I was attempting an upgrade to our server and client to 1.1.6.
Workaround I found: Seeing as I had downloaded the 1.1.6 server files I manually copied them into my client location.
I still get the Java connection refused error when running the launcher but the game does load and I can connect to the server and play now.

 

[Ashzification]

Edit: After trying unv's suggestion (again) and editing the launcher config file to download from Nottingham this is the new log from this PC: http://pastebin.com/hsCFZGUV The issue in this log is usually fixed by deleting the ftblauncher folder from Roaming. (Defeats the purpose since the launcher config is housed in the ftblauncher folder in Roaming)

After one launch with the error in the above log, I have successfully launched without an error in the log twice. ( http://pastebin.com/aiHmH5EW )
Asking users to close and reopen their launcher until it loads without connection refusals is horribly impractical.

Closed the modpack, got a connection error.

http://pastebin.com/w0Z6GbhA

 

[Hoff]

Operating System, bit type: Windows 7 64 bit
Internet Service Provider: Wide Open West
Java version/update, bit type: JRE 7 u45
Anti-malware software: None
Location you are (generalized): US Southeast
Location you're downloading from: Automatic
Launcher version: 1.2.7
Completed the troubleshooting guide (y/n): Yes
Console log, pastebin.com link: http://pastebin.com/HPgVrM2R

After following unv's suggestion of manually changing the locale to Los Angeles I have yet to have errors.

 

[SerenityHaven]

I recently tried downloading the ftb client and the console will say the following;
Connection refused: connect: java.net.ConnectException: Connection refused: connect
Unhandled exception in Thread[Thread-2,5,main]: java.lang.NullPointerException
[i18n] Could not retrieve version info, skipping update.: java.net.ConnectException: Connection refused: connect
Failed to load modpacks, loading from backup: java.net.ConnectException: Connection refused: connect
Loading modpack information for modpacks.xml...
Failed to read modpack file - falling back to direct download: java.io.FileNotFoundException: C:\Users\Username\AppData\Roaming\ftblauncher\ModPacks\modpacks.xml (The system cannot find the file specified)
Connection refused: connect: java.net.ConnectException: Connection refused: connect
Completely unable to download the modpack file - check your connection: java.net.ConnectException: Connection refused: connect
loading map information...
loading texture pack information...
Connection refused: connect: java.net.ConnectException: Connection refused: connect
Connection refused: connect: java.net.ConnectException: Connection refused: connect
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Not a single modpack will load...Not unleashed, not direwolf, not regular ftb. nothing. please help!
I have no idea what is wrong with it. ive tried to uninstall and re-install again but it didnt fix it.
My Download location is set to Automatic(if that even means anything, probably irrelevant) But yeah, can anyone help me

 

[Ashzification]

-snip-

Please edit your post to be in the format I requested.

 

[Diago Fox]

I have been getting the 'Connection refused: connect' error all day today. I ended up trying every single troubleshooting option there was without any sign of improvement. Finally, I attempted the win+r and setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true solution for 'Address is invalid' and the Connection refused issue completely disappeared.

 

[Estorck]

Operating System, bit type: Windows 7 x64
Internet Service Provider: NET
Java version/update, bit type: Java 7 u45
Anti-malware software: Avast! Free Antivirus
Location you are (generalized): Northeast, Brasil
Location you're downloading from: Chicago
Launcher version: 1.2.7
Completed the troubleshooting guide (y/n): yes
Console log, pastebin.com link: Debug: http://pastebin.com/FLYzcqfq
Extended: http://pastebin.com/ebBWSvwk
Minimal: http://pastebin.com/th1ygmb P.S.: Sorry for the error in version.

 

[Ashzification]

Operating System, bit type: Windows 7 x64
Internet Service Provider: NET
Java version/update, bit type: Java 7 u45
Anti-malware software: Avast! Free Antivirus
Location you are (generalized): Northeast, Brasil
Location you're downloading from: Chicago
Launcher version: 2.0.0.0
Completed the troubleshooting guide (y/n): yes
Console log, pastebin.com link: Debug: http://pastebin.com/FLYzcqfq
Extended: http://pastebin.com/ebBWSvwk
Minimal: http://pastebin.com/th1ygmbE

Just going to put this out there: you don't have launcher version 2.

 

[Mineexpert1010]

Operating System, bit type: Windows 8 64 bit
Internet Service Provider: Optimum
Java version/update, bit type: JRE 7 u45
Anti-malware software: None
Location you are (generalized): US Northeast
Location you're downloading from: Automatic
Launcher version: 1.2.7
Completed the troubleshooting guide (y/n): Yes
Console log, pastebin.com link: http://pastebin.com/WStBiu01

Whenever trying to download a modpack it doensnt allow me to and says "connection refused" doesnt even load modpacks, re-downloaded multiple times and re-downloaded Java

 

[Tassos05]

Operating System, bit type: Windows 7, x64
Internet Service Provider: FORTHNET
Java version/update, bit type: Java 7, u 45 x64
Anti-malware software: BitDefender
Location you are (generalized): Crete, Greece
Location you're downloading from: Automatic
Launcher version: version 1.2.7
Completed the troubleshooting guide (y/n): yes
Console log, pastebin.com link: http://pastebin.com/xj5tFhuw

 

[Robosphinx]

Operating System, bit type: Windows 7, SP1, 64 bit
Internet Service Provider: AT&T
Java version/update, bit type: JRE7u45 x64
Anti-malware software: None, just installed the OS
Location you are (generalized): NE US (Michigan)
Location you're downloading from: Chicago
Launcher version: 1.2.7
Completed the troubleshooting guide (y/n): Yes
Console log, pastebin.com link: N/A**

**NOTE: I ran the launcher for about the seventh time to regenerate the logs that I kept deleting, ran just fine so no logs at this point. Will edit this post with a pastebin if it occurs again.


-- I have, however, noticed that all occurrences of this issue seem to be happening only with 64 bit OSes, and I personally only had issues after installing my 64 bit OS, while FTB still works just fine on my 32 bit boot. Hopefully this helps

 

[Ashzification]

-snip-

I have seen this happen on 32 bit Windows systems (or at least those using 32 bit java)

 

[the_dmx]

I was having the same problems as noted in this thread. I picked a build at random from Nallar's Jenkins:
--snipped--
Build #333 works fine for me no issues.