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Issues with connecting? Please report them here.

Discussion in '[Archived] Tech Support' started by Ashzification, Nov 2, 2013.

  1. Ashzification

    Ashzification New Member

    The initial reasoning for the creation of this thread has been resolved. That issue read as "Connection refused". I am leaving this thread open so that the staff from CreeperHost can continue to keep tabs on the issues we sometimes see when connecting with the launcher to download modpacks, texture packs, maps, etc.



    I have "spoilered" the items from the original post that should not apply to future issues. They will remain in this original posting for the thread in the off chance they help someone else with their connection issues.

    For the last several days there have been some serious issues with connection. While I cannot speak for everyone encountering this issue, I have been able to replicate it.
    I'll post the information I have from my experience, in the format I would like to see people report their issues.


    Format:

    I've spoken to unv_annihilator and Luke from Creeperhost. Presently I do not have a user-level solution for this connection problem. This is why I've decided on this thread. All parties who are able to contribute to a solution for everyone can view a thread on the forums. They cannot all see what I see on the Help Desk. All future reports about this connection issue that are reported on the Help Desk will be referred to this thread.
    unv_annihilator has suggested this for users having this issue:
    .

    I will be asking that if anyone who posts their experience outside of the requested format to have their post deleted. The exceptions will be: for users posting a suggestion for a user-level workaround, or suggestions by Creeperhost staff and/or the launcher dev team, or information provided by official means. I will be asking this of the moderation staff so that it will be easier for Creeperhost and the launcher dev team to work on a solution for everyone.


    Per Luke from Creeperhost: On your forum thread, can you ask people to ping new.creeperrepo.net and post results?

     
    Last edited: Jan 5, 2014
  2. Ashzification

    Ashzification New Member

    Operating System, bit type: Windows 7, SP1, x64
    Internet Service Provider: Time Warner Cable
    Java version/update, bit type: Java 7, u 40 x64
    Anti-malware software: Avast! Home Antivirus
    Location you are (generalized): North East, US
    Location you're downloading from: Locked to 'Automatic', possibly Chicago
    Launcher version: version 1.2.7
    Completed the troubleshooting guide (y/n): yes
    Console log, pastebin.com link: http://pastebin.com/uF2hD9sr

    Tested with a secondary household PC with the same OS/AV, also occurred with Java 7 u 45.
    Just completed testing on a household laptop with the same OS/AV, occurs with Java 7 u 25. Will test with Java 6 on the laptop today.

    Edit: After trying unv's suggestion (again) and editing the launcher config file to download from Nottingham this is the new log from this PC:
    http://pastebin.com/hsCFZGUV The issue in this log is usually fixed by deleting the ftblauncher folder from Roaming. (Defeats the purpose since the launcher config is housed in the ftblauncher folder in Roaming)
     
  3. Ashzification

    Ashzification New Member

    Presently, the launcher does not cache the server locations, so those who are locked to Automatic, please report in the format above.
    unv-annihilator is aware of this predicament. He has assured me he plans to have the server list cached in the future. This may not be an immediate feature available, however it's a known problem and planned to be implemented.
     
  4. jacky2734

    jacky2734 New Member

    Operating System, bit type: Windows 8, x64
    Internet Service Provider: Centurylink
    Java version/update, bit type: Java 7, u 45 x64
    Anti-malware software: Norton Antivirus
    Location you are (generalized): Eastern Colorado, US
    Location you're downloading from: Locked to 'Automatic', possibly Chicago
    Launcher version: version 1.2.7
    Completed the troubleshooting guide (y/n): yes
    Console log, pastebin.com link: http://pastebin.com/dsqXT4nT
     
  5. Grunt_Tamer

    Grunt_Tamer New Member

    Operating System, bit type: Windows 7, SP1, x64
    Internet Service Provider: Cobridge Communications LLC
    Java version/update, bit type: JRE 7 u 45 x64
    Anti-malware software: Removed for troubleshooting
    Location you are (generalized): Central US
    Location you're downloading from: Locked to 'Automatic', possibly Chicago
    Launcher version: version 1.2.7
    Completed the troubleshooting guide (y/n): yes
    Console log, pastebin.com link: http://pastebin.com/Uhgcx7Re
     
  6. Ashzification

    Ashzification New Member

    Please edit your post to include your console log. Yes, it is needed.
     
  7. Grunt_Tamer

    Grunt_Tamer New Member

    when i went to get a new error log to pastebin because my ticket was closed the launcher finally was able to get the modpack list just moments ago. edited my original post to contain the error log from the problem i was having.
     
  8. Gerald Huppertz

    Gerald Huppertz New Member

    Operating System, bit type: Windows 7 x64
    Internet Service Provider: Shaw Cable
    Java version/update, bit type: Java 7 u40 x64
    Anti-malware software: Disabled
    Location you are (generalized): West Coast Canada
    Location you're downloading from: Automatic (Unknown)
    Launcher version: 1.2.7
    Completed the troubleshooting guide (y/n): Yes
    Console log, pastebin.com link: http://pastebin.com/jWZULdcp

    Note: I was attempting an upgrade to our server and client to 1.1.6.
    Workaround I found: Seeing as I had downloaded the 1.1.6 server files I manually copied them into my client location.
    I still get the Java connection refused error when running the launcher but the game does load and I can connect to the server and play now.
     
  9. Ashzification

    Ashzification New Member

    After one launch with the error in the above log, I have successfully launched without an error in the log twice. ( http://pastebin.com/aiHmH5EW )
    Asking users to close and reopen their launcher until it loads without connection refusals is horribly impractical.

    Closed the modpack, got a connection error.

    http://pastebin.com/w0Z6GbhA
     
  10. Hoff

    Hoff Tech Support

    Operating System, bit type: Windows 7 64 bit
    Internet Service Provider: Wide Open West
    Java version/update, bit type: JRE 7 u45
    Anti-malware software: None
    Location you are (generalized): US Southeast
    Location you're downloading from: Automatic
    Launcher version: 1.2.7
    Completed the troubleshooting guide (y/n): Yes
    Console log, pastebin.com link: http://pastebin.com/HPgVrM2R

    After following unv's suggestion of manually changing the locale to Los Angeles I have yet to have errors.
     
  11. SerenityHaven

    SerenityHaven New Member

    I recently tried downloading the ftb client and the console will say the following;
    Connection refused: connect: java.net.ConnectException: Connection refused: connect
    Unhandled exception in Thread[Thread-2,5,main]: java.lang.NullPointerException
    [i18n] Could not retrieve version info, skipping update.: java.net.ConnectException: Connection refused: connect
    Failed to load modpacks, loading from backup: java.net.ConnectException: Connection refused: connect
    Loading modpack information for modpacks.xml...
    Failed to read modpack file - falling back to direct download: java.io.FileNotFoundException: C:\Users\Username\AppData\Roaming\ftblauncher\ModPacks\modpacks.xml (The system cannot find the file specified)
    Connection refused: connect: java.net.ConnectException: Connection refused: connect
    Completely unable to download the modpack file - check your connection: java.net.ConnectException: Connection refused: connect
    loading map information...
    loading texture pack information...
    Connection refused: connect: java.net.ConnectException: Connection refused: connect
    Connection refused: connect: java.net.ConnectException: Connection refused: connect
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Not a single modpack will load...Not unleashed, not direwolf, not regular ftb. nothing. please help!
    I have no idea what is wrong with it. ive tried to uninstall and re-install again but it didnt fix it.
    My Download location is set to Automatic(if that even means anything, probably irrelevant) But yeah, can anyone help me :(
     
  12. Ashzification

    Ashzification New Member

    Please edit your post to be in the format I requested.
     
  13. Diago Fox

    Diago Fox New Member

    I have been getting the 'Connection refused: connect' error all day today. I ended up trying every single troubleshooting option there was without any sign of improvement. Finally, I attempted the win+r and setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true solution for 'Address is invalid' and the Connection refused issue completely disappeared.
     
    lavarthan and Ashzification like this.
  14. Estorck

    Estorck New Member

    Operating System, bit type: Windows 7 x64
    Internet Service Provider: NET
    Java version/update, bit type: Java 7 u45
    Anti-malware software: Avast! Free Antivirus
    Location you are (generalized): Northeast, Brasil
    Location you're downloading from: Chicago
    Launcher version: 1.2.7
    Completed the troubleshooting guide (y/n): yes
    Console log, pastebin.com link: Debug: http://pastebin.com/FLYzcqfq
    Extended: http://pastebin.com/ebBWSvwk
    Minimal: http://pastebin.com/th1ygmb P.S.: Sorry for the error in version.
     
  15. Ashzification

    Ashzification New Member

    Just going to put this out there: you don't have launcher version 2.
     
  16. Mineexpert1010

    Mineexpert1010 New Member

    Operating System, bit type: Windows 8 64 bit
    Internet Service Provider: Optimum
    Java version/update, bit type: JRE 7 u45
    Anti-malware software: None
    Location you are (generalized): US Northeast
    Location you're downloading from: Automatic
    Launcher version: 1.2.7
    Completed the troubleshooting guide (y/n): Yes
    Console log, pastebin.com link: http://pastebin.com/WStBiu01

    Whenever trying to download a modpack it doensnt allow me to and says "connection refused" doesnt even load modpacks, re-downloaded multiple times and re-downloaded Java
     
    darkwebnix, Estorck and Ashzification like this.
  17. Tassos05

    Tassos05 New Member

    Operating System, bit type: Windows 7, x64
    Internet Service Provider: FORTHNET
    Java version/update, bit type: Java 7, u 45 x64
    Anti-malware software: BitDefender
    Location you are (generalized): Crete, Greece
    Location you're downloading from: Automatic
    Launcher version: version 1.2.7
    Completed the troubleshooting guide (y/n): yes
    Console log, pastebin.com link: http://pastebin.com/xj5tFhuw
     
  18. Robosphinx

    Robosphinx New Member

    Operating System, bit type: Windows 7, SP1, 64 bit
    Internet Service Provider: AT&T
    Java version/update, bit type: JRE7u45 x64
    Anti-malware software: None, just installed the OS
    Location you are (generalized): NE US (Michigan)
    Location you're downloading from: Chicago
    Launcher version: 1.2.7
    Completed the troubleshooting guide (y/n): Yes
    Console log, pastebin.com link: N/A**

    **NOTE: I ran the launcher for about the seventh time to regenerate the logs that I kept deleting, ran just fine so no logs at this point. Will edit this post with a pastebin if it occurs again.


    -- I have, however, noticed that all occurrences of this issue seem to be happening only with 64 bit OSes, and I personally only had issues after installing my 64 bit OS, while FTB still works just fine on my 32 bit boot. Hopefully this helps ;)
     
  19. Ashzification

    Ashzification New Member

    I have seen this happen on 32 bit Windows systems (or at least those using 32 bit java)
     
  20. the_dmx

    the_dmx New Member

    I was having the same problems as noted in this thread. I picked a build at random from Nallar's Jenkins:
    --snipped--
    Build #333 works fine for me no issues.
     

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