Imagine a real life real world non profit organisation run by volunteers in their spare time, who gave a product and / or service to the public for no charge.
For arguments sake lets say they give out free bottles of coke to the public on demand.
A new "better" coke is planed but around the time of "estimated" release the non profit organisation of volunteers announce that they have not yet taken delivery of the new "better" coke because not all the ingredients are ready yet.
They still provide the old coke for people to enjoy free of charge as always and ask everyone to be patient.
Question: How many douchebags do you think would fill their offices complaining about lack of new "better" coke and the lack of information ?
Only on the net do you find people who feel they have a right to complain and demand about stuff they recieve for free from volunteers.
There's a bit of an issue with your example. In order to be more accurate to the current situation, this non-profit organization producing the better coke say that it will be released at the latest on friday. Friday comes and goes, but the organization gives the public no information at all about the delay, only the people who happen to catch their webshow live, where they talk about all sorts of "interesting" facts about their product and what goes into it, coke drinking contests, recipes using their coke, all sorts of stuff, or watch the recorded version of said webshow. The general population is frustrated by the lack of information, while the people who do watch this webshow have all of the latest news and the general population is kept in the dark. The old coke is still supplied, but the company is not telling the public anything. Their website hasn't updated since the announcement that the new coke would be ready at the latest on friday. Lots of adoring fans are annoyed about the lack of information, because they seem to be doing a lot of webshows, but they don't have enough time to write out one line on their website saying that there is a delay, or even get an intern to do it for them.
What I'm trying to say is providing news via a stream that most people do not watch instead of taking a few minutes to type the news on the forums is just really annoying.