Hi everyone,
I'm posting this because I want you to understand why Kids Hooked on Minecraft Direwolf20 server was created. Most of you know it was for my kids, but there was another reason that Quelic, KoolKat, MadHax, and a few others may know as well.
That is the treatment of players by the servers admins and staff...
I am very fair and that may be just me, and that may just be my Achilles heel, but I would like "ALL" of the staff to be this way as well. If they are not and no one says anything who will know? How will this be rectified?
Customer service is very important to me, and if we don't treat the players who are also our customer well we won't improve and we won't keep you playing and having fun on our server!
If you feel you are not being treated fairly by anyone including myself, message me directly so I can do something about it, otherwise it will never be resolved, and I lose not only a member, or in certain conditions... customers. I also lose potential friends as well...
And I don't want that!
Exo