can I get a refund on my non existant payment because I use MultiMC now and don't use the FTB launcher anymore?
Is it hard to use?
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So is this a thread about whether it's hard to use? No, it's not. It's incredibly easy, people are stupid. Ignore the people who can't read an FAQ.
Otherwise, some people have actual problems and you can help said people. Not to be a party pooper, but it seems this thread is more complaining about stupid people.
Otherwise, some people have actual problems and you can help said people. Not to be a party pooper, but it seems this thread is more complaining about stupid people.
I wasn't going to say anything, but sometimes it is nice to have a reminder that they're the exception, rather then the rule.
Another example.
A guy posted a ticket about something not working as intended. I told him this:
I can't work magic. I'm the ONLY person who logs in daily, and answers a consistent number of tickets. And, I do it for free, because I want to. I'm not even granted the ability to call myself a part of the FTB team, since all I do is the help desk.
And FYI:
I only made this thread to make sure it's not over complicated. Seems to me my "higher knowledge" and "access to new and wondrous parts of the internet" (because I volunteer on a help desk) have not strayed too far from the truth
A guy posted a ticket about something not working as intended. I told him this:
He responded with:
I can't work magic. I'm the ONLY person who logs in daily, and answers a consistent number of tickets. And, I do it for free, because I want to. I'm not even granted the ability to call myself a part of the FTB team, since all I do is the help desk.
And FYI:
Fixed It For YouI wasn't going to say anything, but sometimes it is nice to have a reminder that they're the exception, rather than the rule.
I only made this thread to make sure it's not over complicated. Seems to me my "higher knowledge" and "access to new and wondrous parts of the internet" (because I volunteer on a help desk) have not strayed too far from the truth
I think the launcher itself is quite good
But the launcher doesn't have any links to the FTB forums that I have found over playing FTB for a few months, so.. it's not in a very obvious place if it's there. Same goes for a link to the support.feed-the-beast.com
In my opinion, that may help with some people who seem unable to search google for a possible forum.
I think that'd reduce the number of tickets and unnecessary posts you're getting
Edit: on second thought.. that might increase it if they don't bother searching through the forums/knowledge base first..
But the launcher doesn't have any links to the FTB forums that I have found over playing FTB for a few months, so.. it's not in a very obvious place if it's there. Same goes for a link to the support.feed-the-beast.com
In my opinion, that may help with some people who seem unable to search google for a possible forum.
I think that'd reduce the number of tickets and unnecessary posts you're getting
Edit: on second thought.. that might increase it if they don't bother searching through the forums/knowledge base first..
Overall, no. I don't think it's overly complicated. I think it's a hell of a lot simpler than other alternatives, like installing mods manually for example.
Even for people that can't/won't do anything complicated with the launcher, it shows the bare minimum of what needs to happen to start playing the game. You need to pick a modpack, and log in. If that's complicated to anyone... then I quit.
Even for people that can't/won't do anything complicated with the launcher, it shows the bare minimum of what needs to happen to start playing the game. You need to pick a modpack, and log in. If that's complicated to anyone... then I quit.
I've already accepted that sometimes the desk just needs a purging. Delete everything and start over, until it's too crowded again.
Not the best solution, but when you have to cater to the tender hands of children, it's the best I've come up with.
Creates Sim.
Sims life sucks.
Traps Sim in room with no doors.
Poor Sim. He quit life.
Generally speaking, UIs should be designed so that a vision-impaired chimpanzee has a good chance of successfully using it.
The best solution is one giant button labeled PLAY that launches whichever pack is most popular and takes up at least 90% (100% is 10% better) of the screen, as this is the thing the monkeys in question are most likely to want to do and odds are they will eventually bash that button if punching the armored touchscreen just outside the cage at random. It should also run at startup automatically. Your fairly large and self-explanatory launch button may seem blindingly obvious to a human or another reasonably clever mammal like a dolphin, but what about an untrained poodle or a Republican voter?
You should also hide all advanced options from your users so that you need a retina scan, two public notaries as witnesses and a secret harmonica code before the program will allow the user to even touch the configs and potentially break something.
The best solution is one giant button labeled PLAY that launches whichever pack is most popular and takes up at least 90% (100% is 10% better) of the screen, as this is the thing the monkeys in question are most likely to want to do and odds are they will eventually bash that button if punching the armored touchscreen just outside the cage at random. It should also run at startup automatically. Your fairly large and self-explanatory launch button may seem blindingly obvious to a human or another reasonably clever mammal like a dolphin, but what about an untrained poodle or a Republican voter?
You should also hide all advanced options from your users so that you need a retina scan, two public notaries as witnesses and a secret harmonica code before the program will allow the user to even touch the configs and potentially break something.
My only suggestion would be to make the remember password feature work correctly. Every so often when I load the launcher it'll forget my password and just fill up the password box with a bunch of characters.
Hey! I'm one of those! And I'm relatively intelligent!
It generally only does this when there is a launcher update, or a significant change in the launcher folder contents.
Yay politics in the forums! Another topic I should stay away from as it has me toeing the line of what is acceptable and what is not
I never said that most of my party didn't qualify as the previous argument (stupid people)Yay politics in the forums! Another topic I should stay away from as it has me toeing the line of what is acceptable and what is not
I never said that most of my party didn't qualify as the previous argument (stupid people)
Could be your connection to the mojang servers on log in, or the way the logindata file saves.
I promise it's not a very common problem for the general population!
There are certain fields of work that make you question the IQ of the entire human species. The three main ones that come to mind are retail, food service, & tech support.
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