Yep I agree it'll save you money but can be a hassle if you don't have a clue how to run the server itself without control panels and customer support that'll help you beyond server problems. Some like myself prefer to have a control panel to all the basic operations (start, restart, stop, backups, running backups, automated server tasks done and server resource usage). Then just do all the files and stuffs from a client FTP (like FileZilla) and then usually your ready to roll. But sometimes you may need a hand and that's where a good customer service comes in and help/does what's you need done/having issues with. I do also agree that times they may not be helpful so hey they're not prefect human being. There are bad "managed" servers on the market but so far from my experience Fragnet is doing good at it. Now if I could just install a minecraft server control panel on one of those server then I could then see why it's wouldn't be so much a hassle running a server from strach.