Forum Suggestions

Discussion in 'Web Feedback' started by Ashzification, Nov 1, 2012.

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  1. Captainnana

    Captainnana New Member

    Well that's probably because at this point we don't know, its been down for less than a day, this isn't our full time jobs we do this in our free time so please be patient. As far as I can tell this is a facebook problem not an FTB one so we shall continue to wait until the facebook API issues are solved, if that doesn't fix it then we will look into the issue
     
  2. Vauthil

    Vauthil New Member

    Something's wrong with the Facebook app. When you integrate XF with Facebook, you have to create an app on Facebook to handle the authentication in the bridge; FTB's app appears to have gone missing (I just attempted to use it, it splattered terribly). Until that's fixed, login via Facebook isn't functional.

    Whoever configured that portion needs to go check on the App, basically. If they didn't just shrug and delete it because they forgot what it was there for.
     
  3. Ashley

    Ashley New Member

    That's all I wanted. Some form of an answer or update.
    And I don't think it's a Facebook problem, because I use the same feature on the Technic Forums, and I can log in there without a problem.

    My apologies for being snippy. I waited for several hours for someone to respond on IRC last night, and not one person gave any inclination that they knew there even was a problem. I felt as though our problem was being ignored.
     
  4. Captainnana

    Captainnana New Member

    Problem solved, I just move
    Figured :3

    Problem solved
     
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  5. Ashzification

    Ashzification New Member

    That's a different name from when I set it up :p
     
  6. Lawbroken

    Lawbroken New Member

    Yay we got Ashzification back. That other person was scary :p
     
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  7. Ashzification

    Ashzification New Member

    I'm glad to be back, having used the support site, I still don't really like it. :p[DOUBLEPOST=1354634977][/DOUBLEPOST]Uh oh, clicked a button, Firefox spazzed, and now my account isn't associated with my Facebook account, but I don't have a, e-mail or password linked. Good job firefox.
     
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  8. Captainnana

    Captainnana New Member

    The support site is still under trail, i'm going to be putting a poll up soon to see if people would like to use the forums, that or something else
     
  9. Meldiron

    Meldiron New Member

    I'll just throw in my 5 50 cents on the forum vs the support site.
    If you ask me is the forum the best place to solve problems, simply because you get more people in on trying to solve the problems there and it's easier to keep comunicating.
    But it quickly becomes long unorganized threads that's hard for people looking for help to read trough, making searching for solutions there verry inefficient.

    The support site however can be very efficient, you easily find simular problems and looking up simular problems with their solutions only takes minutes there if they are propperly tagged and with a good headline.
    Troubleshooting over that page is however rather painfull. It's fine for simple things where you only get a few posts back and forth in a short amount of time.
    But i've yet to find a way that makes me able to efficiently see which topics have new content, the "my updates" page seems to catch some, but far from all for whatever reason (at least it feels like it does, i might very well be wrong).
    It's also littered with duplicates, topics that's impossible to answer without more information and topics that won't be helpfull at all for people looking up issues there.

    My suggestion is that we keep both, but use the forum for actual troubleshooting and the support site for keeping track of bugs and how to solve them.
    As well as frequent questions and instructions for how to do things related to FTB. If we keep the support site clean it will be VERY easy to look up issues on.
    It could probably even become a neat way for the different developers involved in the FTB pack to keep up to date on bugs and request or give infromation about them.

    Edit: Fixed
     
    Ashzification likes this.
  10. Ashzification

    Ashzification New Member

    I really don't like not being able to see who is online on the support site. Gives you no idea whether or not your post is going to be read.
     
  11. Vegoraptor

    Vegoraptor New Member

    I agree with Meld, the forums should be the main point of reference, whilst the support site should consist of common bugs and problems, only to be added to by few people.

    Also a little heads-up to the maintainers, due to the dark style using white lettering and the background of dialougue windows, e.g. headline, insert link etc, also being white, or at least really bright, it is hard to impossible to read those. Maybe just set this to grey or orange.
     
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  12. Ashzification

    Ashzification New Member

    I'm still waiting to see different colors for different ranks for staff. ;)
    Hint hint, nudge nudge
     
  13. Captainnana

    Captainnana New Member

    It was added but caused issues so was removed again
     
  14. Ashzification

    Ashzification New Member

    Awwwww :(
     
  15. Munaus

    Munaus New Member

    I kinda like this idea too
    Not the ninja part, just the gigantosaurus-list of smilies

    Bride, you never told me you had a twin sister??
     
  16. MilConDoin

    MilConDoin New Member

    It would be nice to add an option for 12/24 hour times (or is it there, and i'm just blind?).
     
  17. Flip

    Flip New Member

    Seconding this.
     
  18. Ashzification

    Ashzification New Member

    Noticing a lot more users on today (RP2 hype?)
    Generating a lot of lag on my end...
    (Only seeing it on FTB/forums)
     
  19. QueWhat

    QueWhat New Member

    Same thing for me, I've used various devices and connections and there is lag.
     
  20. Rob

    Rob New Member

    It's called being maxed :p upgrade soon.
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    3 [|| 2.0%] 7 [ 0.0%]
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