A couple of things if you have not already tried. If you have the exe(cutable) try running it as an admin. Right click, choose Run as... then select an admin user and type in the admin password. Second and not recommended to do for extended periods, but try temporarily disabling your antivirus. You could try adding an exception to this folder, C:\Users\Kara Collett\AppData\Roaming\ftblauncher\, and maybe the launcher itself first.