I have to set players manually to the default rank ("pygmy"). If a player joins the server it just says their rank is none even though the pygmy rank has 'default_player_rank: true'. 
The ranks work fine just not the default rank.
In the ftb-utilities config under ranks I have this:
	
	
	
		
My actual ranks file is this:
	
	
	
		
				
			The ranks work fine just not the default rank.
In the ftb-utilities config under ranks I have this:
		Code:
	
	ranks {
    # Will crash when something tries to check permissions on client side.
    B:crash_client_side_permissions=false
    # Enables ranks and adds command.x permissions and allows ranks to control them.
    B:enabled=true
    # Will load config/ftbutilities_ranks.txt instead of local/ftbutilities/ranks.txt.
    B:load_from_config_folder=false
    # Adds chat colors/rank-specific syntax.
    B:override_chat=true
    B:override_commands=true
    # Print command usage key errors?
    B:print_command_errors=true
}
	My actual ranks file is this:
		Code:
	
	// For more info visit https://www.curseforge.com/minecraft/mc-mods/ftb-utilities/pages/ranks
// To see the list of permission nodes, open all_permissions.html in browser or all_permissions_full_list.txt
[pygmy]
default_player_rank: true
ftbutilities.chat.name_format: "&3<&7{name}&3>&r"
ftbutilities.chunkloader.max_chunks: 0
ftbutilities.homes.cooldown: 0
power: 1
[admin]
default_op_rank: true
power: 1000
command: true
ftbutilities.chat.name_format: "&k&e*&r&5Shamana&r&e&k*&r&4 ->&r"
ftbutilities.chunkloader.max_chunks: 16
[shaman]
ftbutilities.chat.name_format: "&k&e*&r&3Shaman&r&e&k*&r&4 -> &r"
ftbutilities.chunkloader.max_chunks: 4
[boulderite]
ftbutilities.chat.name_format: "[&3{name}&r]:"
ftbutilities.chunkloader.max_chunks: 1
ftbutilities.chunkloader.load_offline: false
ftbutilities.homes.cooldown: 0
power: 1