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Did you contact Apex Hosting customer support? Apex Hosting is more expensive than other providers at $5/GB instead of Pebblehost's $1/GB, so you might as well take advantage of their tech support (source: Apex Hosting Review)
Well Shockbyte has bad customer support. BisectHosting has a generally good reputation. Google "bisecthosting reddit" and you'll see a couple positive threads. This BisectHosting Review also said they had good reputation as well. Their support is good.
yeah, I was gonna say Shockbyte isn't really known for their customer service as you can see in this Shockbyte review
They simply can't afford good customer service due to the low price. You get what you pay for.