Hello,
My name is Paul, I'm not just a member of staff at CreeperHost, I own CreeperHost.
I want to take some time to explain some things about what has been happening, and work closer with the community that's effected by this.
The beginning, originally, CreeperRepo's first failure was quite simple, just too many people at once.
Second failure, once the httpd etc had been optimized, was still simple, but a pain to disgnose, apparently the OS it's self had ran out of outgoing port numbers,
this was fixed by increasing the amount, adding a second box to the cluster and allowing persistant connections.
Now the most recent one, was an oversight, in my eyes, on both parties, I was requested to disable the second box in our cluster as a few (I was given no figures as to an amount)
of people where experiencing file corruption, this was done, unfortunately (Although my skype logs do not show them trying to contact me, theirs did) I never received the message to
turn it back on before peak time came, so once again, the second failure recurred, causing the box to run out of outgoing port numbers, I really should've checked in with the guys at FTB before peak time, I apologize to everyone here for getting distracted.
What's been done about this is simple, the second box is back, and a third box in North America is being configured (Got to work out some issues with distance regarding SQL yet though)
We'll also be asking Feed The Beast to provide four links, the first one will be random load balanced, the second will be directly to France, the third to Luxemberg and the fourth to North America.
This will hopefully, should they be willing also show as a drop down box on the launcher, so if one goes down, instead of being 'stranded' you can select a different machine to try.
CreeperHost is not paying Feed The Beast, and we're not after making big money here, personally what's happening is, we're big fans of these mods, and we want to help, we're leveraging our resources
at CreeperHost to do this, it's expensive, the bandwidth needed for Feed The Beast is immense, they use more than our entire gaming network put together uses, which is a lot considering we host
thousands of servers(We're talking many terrabytes a day).
Now I know you're frustrated, and some of you are getting strange, intermittent errors, I'd like to work with you to figure these out, we're not file hosts by trade, we're game server hosts,
these two things are very, very different.
We'd like to collect diagnostic information together so we can improve on the issues people are experiencing... I'd also like to remind people that files downloaded from CreeperRepo are all scanned for malicious
code, which combined with the existing signing of the mods etc already included with FTB, provides you a very secure environment to enjoy your mods, our service isn't a simple "host your file", it's a very
complicated setup which we work very hard on shaping to work with all the people we sponsor.
Hopefully I won't get flamed too badly, and this community will work with me, and the rest of CreeperHost to work towards the service everyone here (including us) expect to receive.
Anyone who has any information to assist us, please feel free to send it to us at https://www.creeperhost.net/submitticket.php?step=2&deptid=10
----------------------
Paul 'Paul_T' Taylor
A+ ACITP ACPD
CreeperHost.net
P.S. Night before last when it went down, was the first time since FTB's launch that I was not asleep on the sofa next to my PC... Trust it to wait til I finally went to bed to go wrong.
My name is Paul, I'm not just a member of staff at CreeperHost, I own CreeperHost.
I want to take some time to explain some things about what has been happening, and work closer with the community that's effected by this.
The beginning, originally, CreeperRepo's first failure was quite simple, just too many people at once.
Second failure, once the httpd etc had been optimized, was still simple, but a pain to disgnose, apparently the OS it's self had ran out of outgoing port numbers,
this was fixed by increasing the amount, adding a second box to the cluster and allowing persistant connections.
Now the most recent one, was an oversight, in my eyes, on both parties, I was requested to disable the second box in our cluster as a few (I was given no figures as to an amount)
of people where experiencing file corruption, this was done, unfortunately (Although my skype logs do not show them trying to contact me, theirs did) I never received the message to
turn it back on before peak time came, so once again, the second failure recurred, causing the box to run out of outgoing port numbers, I really should've checked in with the guys at FTB before peak time, I apologize to everyone here for getting distracted.
What's been done about this is simple, the second box is back, and a third box in North America is being configured (Got to work out some issues with distance regarding SQL yet though)
We'll also be asking Feed The Beast to provide four links, the first one will be random load balanced, the second will be directly to France, the third to Luxemberg and the fourth to North America.
This will hopefully, should they be willing also show as a drop down box on the launcher, so if one goes down, instead of being 'stranded' you can select a different machine to try.
CreeperHost is not paying Feed The Beast, and we're not after making big money here, personally what's happening is, we're big fans of these mods, and we want to help, we're leveraging our resources
at CreeperHost to do this, it's expensive, the bandwidth needed for Feed The Beast is immense, they use more than our entire gaming network put together uses, which is a lot considering we host
thousands of servers(We're talking many terrabytes a day).
Now I know you're frustrated, and some of you are getting strange, intermittent errors, I'd like to work with you to figure these out, we're not file hosts by trade, we're game server hosts,
these two things are very, very different.
We'd like to collect diagnostic information together so we can improve on the issues people are experiencing... I'd also like to remind people that files downloaded from CreeperRepo are all scanned for malicious
code, which combined with the existing signing of the mods etc already included with FTB, provides you a very secure environment to enjoy your mods, our service isn't a simple "host your file", it's a very
complicated setup which we work very hard on shaping to work with all the people we sponsor.
Hopefully I won't get flamed too badly, and this community will work with me, and the rest of CreeperHost to work towards the service everyone here (including us) expect to receive.
Anyone who has any information to assist us, please feel free to send it to us at https://www.creeperhost.net/submitticket.php?step=2&deptid=10
----------------------
Paul 'Paul_T' Taylor
A+ ACITP ACPD
CreeperHost.net
P.S. Night before last when it went down, was the first time since FTB's launch that I was not asleep on the sofa next to my PC... Trust it to wait til I finally went to bed to go wrong.
