player unable to start direwolf20 1.3.1

[Mr. Clay]

Title:

player unable to start direwolf20 1.3.1​

Launcher Version:

1.4.7​

Modpack:

direwold20 1.7.10​

Modpack Version:

1.3.1​

Log Link:

http://paste.feed-the-beast.com/view/a3613862​

Details of the issue:

I run a server and have a player trying to update his dw20 modpack. I have gone over the steps with him and it always seems to crash at the same point for him. we delete the direwolf20 folder and re download and just let it do its thing and it just crashes on first try.
He has tried other FTB mod pack and did not have this problem with them.

what he sent me

"when it gets to the 2/7 part and it said it was loading CoFH Core it stoped again and brougt up a sign saying "Java(TM) Platform SE bianary has stopped working" then under that it sais "Windoes can check online for a solution the the problem." and it gives me the choice of eather "Checking onine for a solution and close the program" or just "Close the program"​

 

[jikuja]

I see one problem in a log and it will cause slowdowns and in some cases even java crashes: "System memory: 1994M free, 3837M total" vs "Setting MaxMemory to 3837" He could try allocation 2GB memory.

 

[Mr. Clay]

the player has set his memory to 3 gig but he says that it still did not work.

 

[lenscas]

I would suggest to let him use 2GB as 2 is not equal to 3.
If it then still does not work another log could help

 

[Spinixz]

Hers the log that I received, when changing to 2GB
http://paste.feed-the-beast.com/view/8b6c4768