I would disagree with the majority of the people in this post and tell you to stay clear of creeperhost, despite fast response times to their tickets, when I first started hosting with them I knew very little about mc servers and so spent $10 a on their top support package. Every time I had an issue, or needed help their solution was plain and simple. Reset the map, or delete the mod. I would then do my own research and eventually find a solution which worked without having to do something so drastic. Additionally, there was never a time when we didn't have lag, and that was me running through their 4GB package, 5.5GB package, 8GB package and a dedicated server which I had to pay an additonal $30 a month for because it was highly recommended I had an SSD as 'modded servers require one to play' - to add the new company I'm with doesn't have an ssd, and I have very few tps drops with more people on. But anyway, when I eventually upgraded to that dedicated server, I asked for them to transfer all my stuff over. I even asked them if I needed to do anything beforehand for them. The response I got was, 'can't access your server files right now, keep your server running, and I will transfer them over for you when I can' 2 hours later they began transferring, they didn't shut down the server first and so with people playing they managed to corrupt several hundred chunks - mainly orientated around my spawn area - oh and then blamed me for leaving my server running. There was then a nice long wait of around 6 hours after the eventual transfer because nobody could connect to the server because creeperhost hadn't even bothered to set up the IP tables... But to continue, a week after this, when I was getting an average of 15 tps consistently, the server went down, out of nowhere. Submitted 3 support tickets and guess what? there was an issue with my HDD and they couldn't restart it (but it took 24 hours and for them to shout at me for not using it correctly to realise it was their fault, btw creeper host, still no apology for that...) We then had to wait 5 days for them to fix the issue, and guess what?!?! This time ALL my files were corrupted, I lost countless world edit schematics the entire map and pissed off the majority of my members because I had to do another world reset. and during that time I went from a strong player base of 35 people at peak times to 15... the majority of which were my donators. At this point I decided to cut my losses with creeperhost and go elsewhere, switched to Astral Game Servers and have to say - fantastic quality and a good price, I rarely drop below 20 tps, and have yet to encounter a problem which isn't the doing of myself or members. I get zero lag, and have taken my uptime of around 45-50% to 99% but I will add, their customer support from what I have experienced is friendly and VERY helpful but they are a bit slow to reply.
I hope this gives you a good idea of exactly what you are jumping in to bed with if you go with creeperhost and really hope it helps others to not make the bad decision, if you want to see some screenshots of transcripts with them and how they handled themselves so poorly then send me a message as I'm sure even this comment may get moderated for slating the official ftb sponsors so much, if you want to experience how good astral is or speak to some of the longstanding people from my server who have been with both then feel free to join it though it is whitelist:
http://forum.feed-the-beast.com/thr...eak-whitelist-great-community-90-slots.17996/
or message them on my website: deltro-nr.enjin.com
Added note that is not done for advertisement, it is there because I want people to be with the right service provider.
